The Streets at Southpoint FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–9PM Sunday: 12PM–6PM
919.572.8800
6910 Fayetteville Road, Durham, NC 27713
Exit 276 off of I-40
5 miles
Yes. Mall Entry doors between Panera Bread and Chipotle are opened by 9am each morning for mall walkers
No, only ADA-defined service animals are allowed.
Yes
Shoppers who are age 17 and under must be accompanied by a parent or adult age 21 or older on Friday and Saturday after 3PM.
No Smoking on the property both inside and outside
No
Yes closest hotels all in walking distance are: Hilton Garden Inn Durham Southpoint 919-544-6000 Hyatt Place Durham/Southpoint 919-688-7800 Fairfield Inn and Suites 919-806-8200
No
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
Lower level, between Williams Sonoma and Fink’s Jewelers (center court area) Upper level, across from the food court (center court area)
Upper level, across from the food court
Lower level, women’s restroom Upper level, across from the food court in the family restroom (Each bathroom, men’s and women’s, offers changing stations.)
Yes. The Family Restroom on the Upper Level across from the Food Court and in the Lower Level Women’s restroom between Williams-Sonoma and Fink’s Jewelers
No designated soft seating--benches at intervals along all wings both inside and outside
SERVICES
Yes, the Children’s Play Area is located on the lower level near Macy’s.
No
In Cinema Circle Turnaround across from the AMC Theatre
Yes the AMC Theatre is located on the outdoor Lifestyle portion of the mall and the address is 8030 Renaissance Parkway, Durham, NC 27713
No
No
No
No
Yes on the Lower Level just outside Belk and Lower Level just outside Macy’s
No
Outside next to AMC Theatre
Yes near all Department Store entrances and near the Apple store outside
No
Yes by calling Public Safety Dispatch at 919-572-5280
Call Public Safety Dispatch at 919-572-5280 with description of car and where it is believed to be parked and where the individual looking for the vehicle is currently located so that a mobile Public Safety unit can locate the patron to help find the lost vehicle
Cars are ticketed each day for overnight parking for 8-10 days prior to towing. If there is no contact from the car owner in that time, the car will be towed by one of the two companies below: Bob’s Towing 919-357-7713 Dave’s Towing 919-544-7152
No
No
STORES & DINING OPTIONS
Yes tables along the Lifestyle area outside and the following restaurants have patio dining: The Cheesecake Factory, Uncle Julio’s Mexican from Scratch, Co.
Yes the following restaurants have banquet rooms or accommodate large groups: Maggiano’s Little Italy, Uncle Julio’s Mexican from Scratch, The Cheesecake Factory, Co., Firebirds Wood Fired Grill
PARKING & VALET
Parking is free.
No
No
No
No
SECURITY
919.572.5280, located down the lower level restroom corridor, between Williams Sonoma and Fink’s Jewelers
In the Public Safety Office on the Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers
Yes by calling Public Safety Dispatch at 919-572-5280 or visiting the Public Safety Office on the Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers
Yes Public Safety can assist with calling 911 and coordination and there are Off Duty Officers available Friday and Saturday by calling 919-572-5280 or visiting the Public Safety Office on the Lower Level Restroom corridor between Williams-Sonoma and Fink’s Jewelers
Yes, basic first aid items are available in the Public Safety Office on the Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers and there are AED for use by Public Safety Officers on both the upper and lower level next to the passenger elevator
AMENITIES
Yes available free of charge on a first come first served basis in the Public Safety Office on the Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers. No motorized chairs or scooters are available only manual push chairs.
Yes, strollers are available for rent on the lower level, adjacent to Macy’s.
Center Court Lower Level between Williams-Sonoma and Fink’s Jewelers and Upper Level across from the Food Court
Yes Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers
The Streets at Southpoint no longer has ATMs.
Yes, USPS drop box located outside between Panera Bread and Chipotle
Yes, bike racks are located near all main mall entrances and exterior near Co. and AMC Theatre
MALL FEEDBACK
Upper Level down the Restroom Corridor across from the Food Court