Job at Casper

Contact:
Casper

Sleep Specialist (Retail Sales Associate)

Part Time
Posted Thu, Apr 11
Contact:
Casper

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Retail Associate:

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Nuts and Bolts:

This is an hourly role based in our Durham store. You must be available to work at minimum 3 days a week with weekend availability.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do:

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling and e-mail correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space

Our dream candidate is...

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passion for Casper's core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition