Job Opportunity at Express in The Streets at Southpoint
Posted Fri, Sep 25
Assists in providing a great in-store shopping experience for customers by leading the merchandise flow processes and confirming product is available and sized.
To support TALENT, the Operations Expert:
- Provides coaching and training for stockroom associates as needed
- To support EXECUTION, the Operations Expert:
- Processes shipping and receiving orders according to Express time and efficiency standards
- Replenishes product as needed
- Processes freight and sensor product
- Maintains a clean and organized stockroom to ensure safe and efficient merchandise processing from stockroom to floor
- Coordinates product pricing and markdowns
- Provides check-out support to customers as needed.
To support CUSTOMER EXPERIENCE, the Operations Expert:
- Processes fulfillment transactions quickly and accurately to ensure customer satisfaction
- Shares information on product, promotions, and loyalty programs
- Assists sales associates during onboarding and training
- Assists with product launch changes according to company SOP
- Assists customers as needed on the sales floor with locating product and/or online orders
- Delivers on all aspects of the customer experience model.
Apply online or in-store.