Operations Expert at Express

Contact:
Express

Job Opportunity at Express in The Streets at Southpoint

Part Time
Posted Fri, Sep 25
Contact:
Express

Overview

Assists in providing a great in-store shopping experience for customers by leading the merchandise flow processes and confirming product is available and sized.

To support TALENT, the Operations Expert:

  • Provides coaching and training for stockroom associates as needed
  • To support EXECUTION, the Operations Expert:
  • Processes shipping and receiving orders according to Express time and efficiency standards
  • Replenishes product as needed
  • Processes freight and sensor product
  • Maintains a clean and organized stockroom to ensure safe and efficient merchandise processing from stockroom to floor
  • Coordinates product pricing and markdowns
  • Provides check-out support to customers as needed.

To support CUSTOMER EXPERIENCE, the Operations Expert:

  • Processes fulfillment transactions quickly and accurately to ensure customer satisfaction
  • Shares information on product, promotions, and loyalty programs
  • Assists sales associates during onboarding and training
  • Assists with product launch changes according to company SOP
  • Assists customers as needed on the sales floor with locating product and/or online orders
  • Delivers on all aspects of the customer experience model.  

Apply online or in-store.