The Streets at Southpoint FAQs
GENERAL INFORMATION
The Streets at Southpoint’s hours are Monday–Thursday from 11AM–7PM, Friday–Saturday from 11AM–9PM, and Sunday from 12PM–6PM.
The Streets at Southpoint’s phone number is 919.572.8800.
The Streets at Southpoint’s address is 6910 Fayetteville Road, Durham, NC 27713.
The exit you take to get to The Streets at Southpoint is Exit 276 off of I-40.
The nearest city to The Streets at Southpoint is 5 miles away.
Yes, The Streets at Southpoint supports mall walkers, as mall doors open at 8am Monday through Saturday and 10am Sunday for Mall Walkers.
You can find job openings for The Streets at Southpoint by visiting www.streetsatsouthpoint.com/en/jobs.
Only service animals are allowed at The Streets at Southpoint.
Yes, backpacks are allowed at The Streets at Southpoint.
The parental guidance policy at The Streets at Southpoint is Parental Guidance Required (PGR) Friday and Saturday from 3pm-close.
The smoking policy at The Streets at Southpoint is that no smoking or vaping is allowed.
No, scavenger hunts are not allowed at The Streets at Southpoint.
Yes, the Hilton Garden Inn Durham Southpoint and Hyatt Place Durham Southpoint are within walking distance of The Streets at Southpoint.
No, The Streets at Southpoint does not have information about local attractions.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at The Streets at Southpoint are located on the Lower level, between Williams Sonoma and Fink’s Jewelers (center court area) and on the Upper level, across from the food court (center court area).
The family restrooms at The Streets at Southpoint are located on the Upper level, across from the food court.
The Baby Care lounges at The Streets at Southpoint are located in the Lower level women’s restroom and the Upper level family restroom across from the food court (each bathroom, men’s and women’s, offers changing stations).
Yes, there is a place dedicated to nursing at The Streets at Southpoint in both the Upper Level Family Room and Lower Level Women’s Restroom.
The general sitting areas at The Streets at Southpoint consist of soft seating both inside and out at intervals spaced throughout the Common Area.
SERVICES
Yes, The Streets at Southpoint has a children’s play area located on the Lower Level Near Dick’s House of Sport.
No, there are no children’s activities at The Streets at Southpoint.
Yes, there are designated drop-off or pick-up locations for ride share at The Streets at Southpoint located outside on the pass through road near Apple and Cinema Circle near The Cheesecake Factory.
Yes, there is a movie theatre at The Streets at Southpoint, AMC Theatres, located in the Outside Lifestyle Area.
No, there is not a farmers market at The Streets at Southpoint.
No, there is not a dog park at The Streets at Southpoint.
No, there is not a carousel at The Streets at Southpoint.
No, there are not electric scooters at The Streets at Southpoint.
Yes, there are massage chairs at The Streets at Southpoint located on the Lower Level in front of Macy’s and Lower Level in front of Belk.
Yes, gift wrapping services are available at The Streets at Southpoint December 4-24 only, located on the Lower Level near Panera Bread.
The Streets at Southpoint Lawn is located in the Outside Lifestyle Area near AMC Theatre.
Yes, curbside pickup is available at The Streets at Southpoint near all Department Store entrances and outside near the Apple store.
No, there are no shuttle services available at The Streets at Southpoint.
Yes, The Streets at Southpoint offers jump starts by calling Public Safety Dispatch at 919.572.5280.
The lost vehicle protocol at The Streets at Southpoint is to call Public Safety Dispatch at 919.572.5280 with a description of the car and where it is believed to be parked and where the individual looking for the vehicle is currently located so that a mobile Public Safety unit can locate the patron to help find the lost vehicle.
The towing protocol at The Streets at Southpoint is that cars are ticketed each day for overnight parking for 8-10 days prior to towing; if there is no contact from the car owner in that time, the car will be towed by one of the two companies below: Bob’s Towing 919.357.7713 or Dave’s Towing 919.544.7152.
No, The Streets at Southpoint does not have a foreign currency exchange.
No, there is not a sales tax return service for international travels at The Streets at Southpoint.
STORES & DINING OPTIONS
Yes, there is outdoor dining at The Streets at Southpoint with tables along the Lifestyle area outside, and the following restaurants have patio dining: The Cheesecake Factory, Uncle Julio’s Mexican from Scratch, and Co.
Yes, there is outdoor dining at The Streets at Southpoint with tables along the Lifestyle area outside, and the following restaurants have patio dining: The Cheesecake Factory, Uncle Julio’s Mexican from Scratch, and Co.
PARKING & VALET
Parking at The Streets at Southpoint is free.
Yes, there is local parking at The Streets at Southpoint in the Parking Lot.
No, valet parking is not available at The Streets at Southpoint.
No, there are not any electric car charging stations in The Streets at Southpoint parking lots.
No, there is not preferred family parking at The Streets at Southpoint.
SECURITY
You can contact mall security at The Streets at Southpoint by calling 919.572.5280; the office is located down the lower level restroom corridor, between Williams Sonoma and Fink’s Jewelers.
The lost and found at The Streets at Southpoint is located in the Lower Level Public Safety Office.
Yes, The Streets at Southpoint offers safety escorts by calling Public Safety Dispatch at 919.572.5280 or visiting the Public Safety Office on the Lower Level Restroom Corridor between Williams-Sonoma and Fink’s Jewelers.
Yes, The Streets at Southpoint offers police assistance, as Public Safety can assist with calling 911 and coordination, and there are Off Duty Officers available Friday and Saturday by calling 919.572.5280 or visiting the Public Safety Office on the Lower Level Restroom corridor between Williams-Sonoma and Fink’s Jewelers.
Yes, The Streets at Southpoint offers medical assistance with defibrillators located at the Upper and Lower Level Elevator.
Yes, The Streets at Southpoint has a K-9/gun sniffing program.
AMENITIES
Yes, wheelchairs are available to rent at The Streets at Southpoint at No Charge from the Lower Level Public Safety Office.
Yes, Zoomaroo Strollers are available to rent at The Streets at Southpoint.
The elevators at The Streets at Southpoint are located at Center Court Lower Level between Williams-Sonoma and Fink’s Jewelers and Upper Level across from the Food Court.
No, charging stations are not available at The Streets at Southpoint.
The ATMs at The Streets at Southpoint are located at Center Court Lower Level between Williams-Sonoma and Fink’s Jewelers and Upper Level across from the Food Court.
Yes, there is a USPS letterbox drop off at The Streets at Southpoint outside near Chipotle and Panera Bread.
Yes, there is a USPS letterbox drop off at The Streets at Southpoint outside near Chipotle and Panera Bread.
MALL FEEDBACK
The Streets at Southpoint’s Mall Management office is located in the Upper Level Restroom Corridor.
Feedback about The Streets at Southpoint can be submitted to southpointadmin@ggp.com.